Set up in October, we manage the warehouse on site and within it run a mini-market and an array of boutiques.

We had been supporting a couple of camps local to Alexandreia with regular food deliveries when we were asked by the Ministry to set up a permanent presence at Filippiada. Starting with a chaotic warehouse, we cleared the rooms and created separate spaces for the mini-market and different boutiques.

The fresh start in Filippaida gave us an opportunity to introduce a new way to distribute items in our mini-market that really put dignity at the heart of our distribution. Each individual on the camp is allocated points that they can spend in the mini-market once a week – 100 for adults, 75 for young teenagers, 50 for kids and an additional 50 for pregnant women. This means they could choose whatever they want and we can stock the shop with whatever they need. And it makes life just a little more normal.

With so many rooms in the warehouse we were able to create a large reception area and dedicated boutiques for men, women, children and shoes. Each have their own look and feel.

And each has small details to make the shopping experience as positive as possible.


We also run a small off-site warehouse for storage.

There are a number of other NGOs on the camp running activities for children and we join in with those in co-operation with them.

  • Population: about 300 refugees (capacity 300), a mix of Syrian many of who are Kurdish, Afghan and Iranian almost all in family groups, about 40% under 16
  • Services: mini-market, men’s boutique, men’s boutique, women’s boutique, kid’s boutique, shoe-tique, clothes sorting, kids’ activities
  • Volunteers: about 6-8 working Monday to Saturday (and days off as needed) from 9:30am-5 or 6pm
  • Volunteer accommodation: the modern, family-run Hotel Marathia or cheaper shared apartments