Privacy Policy

We at RefugeEsupport value your personal data and work to be transparent about how information is handled when you visit our website. This policy explains what type of data is processed, for what purpose, and how we protect your privacy.

If you have questions regarding our data processing, you are welcome to contact us via email at [email protected].

Terms of Use

Our website about fast withdrawal casinos is only intended for persons over 18 years of age. By using RefugeEsupport, you accept this privacy policy, and consent applies until you choose to stop using our services. If you do not accept the terms, we ask you to cease using the website.

Please note that RefugeEsupport provides information and reviews about online casinos. We are not a gambling operator and do not offer gambling services directly. Our purpose is to help UK players find reliable fast withdrawal casinos through objective testing and reviews.

Data Controller

RefugeEsupport is the data controller for the processing of your personal data on this website. You can contact us regarding questions about personal data processing via:

• Email: [email protected]
• Website: www.refugeesupport.eu

Cookies

When you visit RefugeEsupport, we use cookies – small text files that are saved on your device. These are used to improve functionality, remember your preferences, and ensure the site works correctly.

Purpose of Cookies

• Improve the site's loading times and navigation
• Collect anonymous statistics for analysis and development of user experience
• Remember your settings and preferences
• Customise content based on how you interact with the website

Types of Cookies We Use

We use the following types of cookies:

• Necessary cookies – Required for the website to function correctly. These cannot be deactivated.
• Session cookies – Temporary files that are deleted when you close the browser.
• Preference cookies – Save your settings for a better experience when returning.
• Statistics cookies – Used to collect anonymous data about how visitors use the website.
• Third-party cookies – For example from Google Analytics, to analyse user behaviour. These cookies do not contain personal information.

Cookie Storage and Management

Cookies are stored for a maximum of 30 days. You can change the settings in your browser at any time to block or delete cookies. Note that some functions on the website may be limited if you block cookies.

Here's how to manage cookies in different browsers:

• Google Chrome: Settings > Privacy and security > Cookies
• Mozilla Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Microsoft Edge: Settings > Privacy > Cookies

More information about cookies is available at ico.org.uk.

Personal Data We Collect

When you visit RefugeEsupport, we may collect the following types of data:

Automatically Collected Information

• IP address – For security purposes and geographic statistics
• Browser information – Type of browser and operating system
• Visit data – Which pages you visit and for how long
• Referral source – How you found our website

Information You Provide Voluntarily

When you contact us via email or contact form, we collect information such as:

• Name
• Email address
• Message content
• IP address (for security purposes)

This information is only used to respond to your message or handle your inquiry. We never share this data with third parties and store it only as long as necessary to handle your request.

How We Use Your Data

We use collected data to:

• Provide and improve our services
• Respond to questions and inquiries from visitors
• Analyse user statistics to develop the website
• Ensure the website's security and functionality
• Fulfil legal obligations

Legal Basis for Processing

Our processing of personal data is based on the following legal grounds under GDPR:

• Consent – When you actively approve cookies or send messages to us
• Legitimate interest – To improve our services and ensure the website's function
• Legal obligation – When we are required to save data by law

Protection of Personal Data

To protect your data, we have implemented technical and organisational security measures:

• SSL encryption – All communication between your browser and our server is encrypted
• Access control – Only authorised staff with legitimate need can access the data
• Secure storage – Data is stored on protected servers with limited access
• Regular review – We continuously review our security procedures

Sharing of Data

We never sell or share your personal data with third parties for marketing purposes. Data may however be shared with:

• Service providers – Who help us run the website (e.g. hosting, analytics tools)
• Authorities – If we are required by law to provide information

All service providers we engage are bound by confidentiality agreements and may only use the data for the purposes we specify.

Storage Period

We store personal data only as long as necessary to fulfil the purpose of processing:

• Email correspondence – Deleted when the case is closed or after a maximum of 12 months
• Analytics data – Aggregated and anonymised data may be stored longer
• Cookies – Maximum 30 days (session cookies are deleted immediately)

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access – You can request information about what data we have about you
• Right to rectification – You can request that incorrect data be corrected
• Right to erasure – You can request that your data be deleted ("right to be forgotten")
• Right to restriction – You can request that the processing of your data be restricted
• Right to data portability – You can request to receive your data in machine-readable format
• Right to object – You can object to certain processing of your data
• Right to withdraw consent – You can withdraw your consent at any time

To exercise your rights, contact us at [email protected]. We respond to inquiries within 30 days.

Links to External Websites

RefugeEsupport contains links to other websites, including casinos we review. When you click on such a link, you leave our website and are subject to the external site's privacy policy.

We recommend that you read the privacy policy on each external website you visit. We are not responsible for content or handling of personal data on these external sites.

Changes to the Privacy Policy

We may update this privacy policy when necessary. For substantial changes, we will clearly notify this on the website. We recommend that you regularly return to this page to stay informed.

Last updated: 17 April 2026

Complaints

If you believe we process your personal data incorrectly, you have the right to file a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane, Wilmslow
Cheshire SK9 5AF
ico.org.uk

Contact Us

Do you have questions about this privacy policy or how we handle your personal data? Contact us at:

Email: [email protected]

We respond to all questions as soon as possible, normally within 24–48 hours on weekdays.